Booking appointments and pick-ups, pre-screening, & virtual care:

• No walk-ins please.  Eye exams and glasses/contact lens pick-up will be arranged by phone appointment only

• Appointments will be spaced further apart than previously, to allow for proper sanitization between patients.

• Patients will be pre-screened by phone before their appointment for symptoms of or exposure to COVID-19, including:

  • fever, chills, new or worsening cough, shortness of breath, sore throat and new muscle aches or headache

  • travel history outside of BC or any contact with suspect or known COVID-19 cases in the past 14 days. 

• Virtual care by telephone is available and may be recommended if in-person care is not required (including re-referrals to specialists)